LensCrafters Review for September 2024 | Best Contact Lens Stores (2024)

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Saturday, September 14th

2024 Contact Lens Store Reviews

LensCrafters Review for September 2024 | Best Contact Lens Stores (1)LensCrafters Review for September 2024 | Best Contact Lens Stores (2)

LensCrafters

LensCrafters Review for September 2024 | Best Contact Lens Stores (3)

  • 6 manufacturers and 18 brands of contacts
  • Around 1,000 in-store locations nationwide
  • Accepts most vision insurance plans and FSA/HSA
  • Free 7-day shipping on all orders
  • 30-day returns, no exchanges

LensCrafters is a well-known company specializing in eyewear, including contact lenses, glasses, and sunglasses. They have a vast network of nearly 1,000 in-person locations across the United States, making it convenient for customers to order contacts online and return in store.

Most contact types available here

LensCrafters' selection of contacts is comparable with most stores we evaluated. You'll find six different manufacturers and 18 brands, including all of today's most popular names like Acuvue and Biotrue. Finding the contacts prescribed by your optometrist is easy too: just select the type, manufacturer, category, brand, and/or price and you'll be taken right to what you need.

Discounts make prices more competitive

Pricing at LensCrafters is just average. On our comparison contacts, the Acuvue Oasys 1-Day for Astigmatism, we'd pay $51.70 for a box of 30 and $121.12 for a box of 90. Those prices were with discounts of 12% and 15%, respectively, but there was no indication of whether those savings were everyday or a limited-time promotion. As long as you're okay with 7-day shipping, your contacts will be delivered at no cost; otherwise, you can pay to upgrade for faster delivery timeframes. We could also save up to $200 when buying an annual supply or up to $75 on a 6-month supply, and those savings were available even when using insurance benefits.

Easy to use insurance and/or HSA/FSA

Speaking of insurance, this contact lens store accepts coverage from most insurers. If you're planning on using your benefits, you can go to the Insurance page through the Savings link on the site to look up your insurer. As a sampling of what you'll find, at the time of this review there were several big names that were in-network (EyeMed, Aetna, Humana, Cigna, Anthem), a few that were accepted for in-store purchases only (MES, Community Eye Care, and others), and two big names that were out-of-network only (MetLife, VSP). And, insurance or not, you can also use your FSA/HSA benefits to pay for your contacts from LensCrafters.

LensCrafters Review for September 2024 | Best Contact Lens Stores (4)

No exchanges, only 30 days for returns

One area where we're not fans of shopping LensCrafters for contacts is the exchange policy - or lack of it. We had to reach out to their live chat (which, by the way, connected us with customer service almost immediately) to find out that there simply are no exchanges here. If you order that annual supply to save some money and then your prescription shifts after a few months, you're just out of luck. That drops LensCrafters quite a bit on our list, when you consider that some of our top contact lens stores give you a year or more to request an exchange for a new prescription.

Reputation is a disappointment

LensCrafters' reputation also isn't anything to get excited about. The main parent company, Luxottica Retail (which is the parent company of a few other contact lens stores on our list), has a "D” rating from the Better Business Bureau for having over 750 complaints filed in the last three years, 20 of which weren't resolved or responded to. Granted, those complaints can be about any of the brands in the family and not just LensCrafters, but it's not something we like to see. It's also hard to tell how LensCrafters does when it comes to contacts, especially when ordered online: most reviews focus on in-store experiences and glasses; customers are able to leave reviews on specific contact lens options but those are few and far between.

Look at other contact lens stores first

When you get right down to it, there's nothing over-the-top horrible about using LensCrafters for buying contact lenses - but there's nothing very compelling about it either. The lack of an exchange policy could be problematic, and prices are just average on most contacts we looked at. If using your insurance is a must and you're already a fan of LensCrafters, you could give it a try, but if you're open to other options, we'd suggest looking at the higher-rated contact lens stores in our evaluation first.

More Contact Lens Store Reviews

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See all of ourContact Lens Store reviews

The 10 Best Contact Lens Stores

  1. Discount Contacts

  2. AC Lens

  3. 1-800 Contacts

  4. Eyeconic

  5. Contact Lens King

  6. For Eyes

  7. Lens Direct

  8. Contacts Direct

  9. Glasses USA

  10. LensCrafters

Where's the Best Place to Buy Contact Lenses?

Buying contact lenses online offers several advantages that make it a convenient and cost-effective option for many people. You might feel pressured to buy them at the same time as your annual eye exam, but there's something your optometrist might not want you to know: you can probably buy the very same lenses online for up to 70% less than retail when shopping online.

Online retailers often provide a wider selection of contact lens brands, types, and prescription options compared to physical stores. This variety allows customers to find the lenses that best suit their specific needs, whether they require daily disposables, toric lenses for astigmatism, or multifocal options. Plus, you'll enjoy the convenience of doorstep delivery, all from the comfort of your home.

Continue reading below

LensCrafters Review for September 2024 | Best Contact Lens Stores (25) LensCrafters Review for September 2024 | Best Contact Lens Stores (26) LensCrafters Review for September 2024 | Best Contact Lens Stores (27) LensCrafters Review for September 2024 | Best Contact Lens Stores (28) LensCrafters Review for September 2024 | Best Contact Lens Stores (29)

Contact Lens Store FAQ

Why do people choose to wear contact lenses?

With nearly 45 million people in the US alone who wear contacts, the reasons are just as numerous! Some prefer the way they look, while others find them more comfortable for their everyday activities, especially spending time outdoors or exercising. Also, a small percentage of the population struggle to achieve 20/20 vision with glasses but find that contact lenses make it possible.

What kinds of lenses are there?

There are three basic types of lenses: hard, gas permeable, and soft. In the past, more rigid contacts were needed to correct astigmatism, but with advances in technology most users can get the vision correction they need with a more comfortable soft lens. Some contacts are single-use (meaning that you throw them away after you've used them for a day), while others are worn for longer periods and need to be kept in a disinfecting solution overnight. There are even fashion contact lenses to change the look of your eye color or as part of a Halloween costume!

Am I too old (or too young) for contacts?

Children can use contact lenses as early as age 8, but many doctors don't recommend them for patients younger than 12 - largely due to concerns about hygiene and injuries when putting them in and removing them. On the other end of the age spectrum, there's no such thing as "too old” for contacts, but you may find yourself needing a more specialized lens that can accommodate presbyopia (not being able to see things up close) or dry eyes

My optometrist carries plenty of contact lenses. Why would I buy them online instead?

That's an easy one: to save money! Why spend more when you can get the exact same lenses for less? You'll often see new customer discounts of up to 30% off retail prices. And, your optometrist may not be fully stocked on the lenses you need, leaving you waiting for them to be delivered either way.

Will the retailer accurately fill my prescription?

Most contact lens stores have a satisfaction guarantee that protects you if you somehow receive lenses that are different from your prescription. It's a good idea to check the contacts you get against the prescription you submitted: a simple mistake like changing a plus to a minus or a 3 to an 8 can easily leave you with drastically blurry vision!

My prescription hasn't changed. Why can't I just reorder the contacts I got last time?

In most places, it's required by law to have a prescription to dispense contact lenses. Prescriptions are typically valid for a year, so you may want to keep an eye on the calendar and reorder your new contacts right before yours expires. Some retailers have an online tool that will check your vision, send your results to an optometrist, and update your prescription - often at no charge! If you don't have a complicated prescription and don't think your vision has changed much since your last in-person exam, this could be a convenient option.

Can I use my vision insurance benefits?

Sometimes. Not every online retailer of contacts will accept vision insurance. If you have a plan with VSP, Cigna, MetLife or another provider, you may want to choose a contact lens store that will apply your benefits to your purchase.

Are online stores that sell contact lenses trustworthy?

Absolutely. Many of them have been in business for decades. If you want extra reassurance that the retailer you're considering is a good option, be sure to look at their rating from the Better Business Bureau along with reviews from previous customers.

LensCrafters Review for September 2024 | Best Contact Lens Stores (30)

Continued from above...

Purchasing contact lenses online can also save you both time and money. Online retailers frequently offer competitive pricing and discounts, making it possible to find lenses at lower prices than in brick-and-mortar stores. Additionally, online shopping eliminates the need for trips to physical stores, saving you time and reducing the hassle of scheduling appointments or waiting in long lines.

The convenience of online shopping also allows customers to reorder their contact lenses with ease. Many online retailers offer subscription services, ensuring that you will receive your lenses regularly without having to remember to reorder. This helps maintain good eye health by reducing the risk of running out of lenses or wearing them for too long.

Want to know which contact lenses are best? Online retailers often provide detailed product information and customer reviews, helping you make an informed decision about which contact lenses to choose. This information helps you find the best fit and comfort for their eyes, as well as to learn about the latest lens technologies and innovations.

Curious if contact lenses suit you? Perhaps your previous attempt several years ago wasn't a comfortable fit, but fear not. Technological advancements now allow many people who need vision correction to wear contacts comfortably, even after past setbacks. Soft lenses for astigmatism and presbyopia are even available, surpassing the days of rigid or gas permeable options for corrective measures.

You can easily discover the wide array of options you have online. Are multifocal contacts as a substitute for glasses? Absolutely. Daily lenses for single-use convenience? You bet. It might take some experimentation to find your ideal prescription and lens type, but the perks of contacts can far outweigh traditional eyeglasses. There's no getting caught in the rain and feeling like you need mini windshield wipers or going blind into the ocean because you left your prescription glasses up by your towel.

If you're considering buying your contact lenses online, you'll need to decide which contact lens store to use. There are a bunch of them out there, some with more name recognition than others. Here are a few criteria you can use to evaluate both the big-name retailers and the lesser-known ones:

  • Selection. Opt for stores with an extensive range of brands and lens types, especially if your prescription is complicated.
  • Ease of use. Can you quickly locate your specific contacts (by brand or by style)? The best contact lens stores make it easy to verify if your selection matches your prescription.
  • Price. Calculate the cost per box and look for discounts when ordering multiple boxes at once. Beware of sneaky "processing/handling" fees during checkout.
  • Benefits. Some retailers go above and beyond to enhance your buying experience. Explore options like online prescription verification exams or automatic refill schedules for discounts, so you never run out of lenses.
  • Returns and refunds. What if you order a year's supply of contacts and your prescription changes? The best contact lens retailers give you an ample window to return unopened boxes for an exchange or refund.
  • Reputation. Check customer reviews and ratings from the Better Business Bureau and elsewhere to gauge the retailer's track record for customer service, on-time delivery, in-stock inventory, and so on.

For a comprehensive review of top-notch online contact lens retailers, check out our research here at Top Consumer Reviews. We're sure this evaluation will help you to get your contacts quickly and cost-effectively, ensuring crystal-clear and comfortable vision for the long haul!

Compare Contact Lens Stores

Select any 2 Contact Lens Stores to compare them head to head

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LensCrafters Review for September 2024 | Best Contact Lens Stores (2024)

FAQs

Who makes LensCrafters contact lenses? ›

Part of the EssilorLuxottica group with LensCrafters, Essilor has been leading lens innovation since 1972. Essilor offers an unparalleled range of lenses designed to suit all lifestyles and needs, with a portfolio of brands including the top most recommended by opticians around the world.

How long does it take for LensCrafters to ship contacts? ›

Contact lenses

require (up-to) 2 days to process plus shipping.

Will LensCrafters put new lenses in my frames? ›

Specifics. LensCrafters won't replace lenses in every frame. As they point out on their website, normal wear and tear puts stress on the frames and can make replacement more difficult. LensCrafters will only swap out lenses on a case-by-case basis.

How long does it take for lenses to arrive? ›

Contact lenses

Delivery is typically 2‑7 days from dispatch to major metro and 5‑9 days for regional locations.

Who is the largest supplier of contact lenses? ›

Bausch & Lomb is the world's largest supplier of contact lenses, pharmaceuticals, intraocular lenses, and other eye surgery products.

Who is LensCrafters' biggest competitor? ›

Visionworks

What is the 30 day policy for LensCrafters? ›

30-DAY RETURNS & FREE DELIVERY

We offer free shipping on all orders. If you don't love your glasses for any reason, you can also return them for free in store or online within 30 days to receive a full refund or replacement. *Applies to original purchase. Does not cover accidental damage, scratches, breakage or theft.

How quickly can you get prescription contact lenses? ›

Contact lenses – delivery will be between 3-5 working days from the date the order was placed, pending prescription validation. For Contact Lens Subscription customers, we will deliver your order within 48 hours free of charge.

How long does it take to get contact lenses after ordering? ›

Expect to get your new contact lenses in about 5 to 7 days after we verify your prescription (which can take up to a business day). Feel free to keep your prescription on file for faster processing. With a prescription on file, your order will usually ship the same day you place it.

Is LensCrafters anti-reflective worth it? ›

Anti-reflective coating on eyeglasses costs more, but it may be beneficial in specific situations, such as night driving and preventing eye strain from computer use. On the other hand, the lenses are easily scratched and may require replacement.

Can I bring my own prescription to LensCrafters? ›

At LensCrafters all prescriptions are welcome!

Can I keep my old frames and get new lenses? ›

By keeping your existing frames, you can maintain the comfort and familiarity you've grown used to. Style continuity. If you love the look of your current frames and they suit your style, replacing the lenses allows you to maintain your look while enjoying updated vision correction.

How fast can I get contact lenses? ›

If you have a popular prescription, you can expect your lenses to ship the day after you order them. If your prescription is uncommon, it may take some additional time to process your order.

What are the best contact lenses? ›

12 Of The Best Contact Lenses, According To An Ophthalmologist
  • Best Contact Lenses Overall: Acuvue Oasys.
  • Best Value Contact Lenses: Hubble SkyHy.
  • Best Subscription Contact Lenses: Waldo Hydra Boost Plus.
  • Best Daily Contact Lenses: Alcon Dailies Total 1.
  • Best Monthly Contact Lenses: CooperVision Biofinity.
Feb 5, 2024

How long does it take to do contact lens? ›

How Long Does Contact Lens Fitting Take? Comprehensive eye exams last 45 minutes to an hour. A contact lens fitting combined with an examination adds 10 minutes. First-time contact lens wearers or those fitting multifocal contact lenses may take a longer time in the specialist's office.

Who manufactures Costco contact lenses? ›

Kirkland Signature Premium Daily Disposable (Same as MyDay Daily Disposable) Details & Parameters
Manufacturer:CooperVision
Lens type:Daily Disposable
Each box contains:90 lenses, a 3-month supply
Water Content:54%
Availability:In stock
7 more rows

Are Pearle Vision and LensCrafters owned by the same company? ›

Along with LensCrafters, Luxottica also runs Pearle Vision, Sears Optical, Sunglass Hut and Target Optical, as well as the insurer EyeMed Vision Care.

What does EssilorLuxottica own? ›

For its part, Luxottica gave the company ownership over numerous eyewear brands including Ray-Ban, Oakley, Persol, Oliver Peoples, and Vogue Eyewear; eyewear retailers LensCrafters, Pearle Vision, and Sunglass Hut, eyewear insurance company EyeMed, and exclusive eyewear licensing deals to numerous fashion houses ...

Does Luxottica own contacts direct? ›

The Service and all of its content (“Content”), including all copyrights, patents, trademarks, service marks, trade names and all other intellectual property rights therein (“Intellectual Property”), are owned or controlled by Luxottica, our licensors, and certain other third parties.

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